Service Strategy
1. Proofing according to the requirements of customers. Some products need to be molded, and the cost of mold opening needs to be borne by the customer. (If the order quantity reaches a certain quantity, we can refund the corresponding mold fee)
2. After the two parties confirm the design, sign the contract and pay the deposit. The production time is calculated starting from the completion of the custom mold.
3. The product delivery time will not exceed 45 days.
4. 1. Within 7 days after signing for receipt, no reason to return the product is acceptable without affecting the secondary sales, and the product return shipping fee shall be borne by the user; 2. If there is any product quality problem within 15 days after signing for receipt, you can contact the online customer service to identify the quality problem and resolve it. Contact online customer service to inquire about returns.
5. Our company provides product-related technical services for free.
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